09-26-2016, 07:45 AM
I currently am using the Lite access level. I have a couple questions about upgrading to the Basic. What level of access must I have in order to utilize the satellite overlays on the maps. Strangely, I was able to use it during the demo, but once I am a paying customer, I no longer have that privelage.
I am afraid to attempt to upgrade before getting these questions answered because at no point in the purchase process, did I get a summary of what was going to be charged in terms of the amount and no "last chance" confirmation before the charges were submitted. Since I purchased the year at Lite about a week ago; if I decide to upgrade, will I only be charged the difference between Lite and Basic? Or will I be charged an entire year even though I am in my first billing cycle?
I am also interested in purchasing 5 gps trackers, is there a way to filter the vast number of trackers you sell? It is quite burdensome to open each one to review the details. For instance I would like to filter only the ones that operate on battery. I couldn't even find in the description battery life on some of these. I couldn't even find enough detail to differentiate really one from the next and I am sure there is a big difference in most of them, if so, where can I find more detailed info so that I may do my due diligence in researching what would fit my needs the best.
Sorry for so many questions, I just need to make an informed decision and can't seem to find the resources to do that.
Thank you for addressing my questions.
I am afraid to attempt to upgrade before getting these questions answered because at no point in the purchase process, did I get a summary of what was going to be charged in terms of the amount and no "last chance" confirmation before the charges were submitted. Since I purchased the year at Lite about a week ago; if I decide to upgrade, will I only be charged the difference between Lite and Basic? Or will I be charged an entire year even though I am in my first billing cycle?
I am also interested in purchasing 5 gps trackers, is there a way to filter the vast number of trackers you sell? It is quite burdensome to open each one to review the details. For instance I would like to filter only the ones that operate on battery. I couldn't even find in the description battery life on some of these. I couldn't even find enough detail to differentiate really one from the next and I am sure there is a big difference in most of them, if so, where can I find more detailed info so that I may do my due diligence in researching what would fit my needs the best.
Sorry for so many questions, I just need to make an informed decision and can't seem to find the resources to do that.
Thank you for addressing my questions.
